In the desired product category, simply add the product to your cart with all its specifications selectable from the customization form. If you need multiple items with the same characteristics, you’ll need to create multiple orders, as quotes must be prepared for each individual graphic file.<\/p>\n
In the “Cart” section, you’ll find the product summary again and can choose the billing and delivery address if different, as well as the payment method.<\/p>\n
By clicking “Purchase,” you’ll be assigned your order number to proceed with payment.<\/p>\n
Remember that to proceed with the order, you’ll need to accept the contract terms.<\/p>\n
Our products can only be purchased through the website.<\/p>\n
You can contact us directly through the contact form, specifying the product you’re interested in.<\/p>\n
The quote calculation process doesn’t involve any purchase obligation.<\/p>\n
We’re always here to help! You can contact us directly through the online chat or via email at info@neroveneziano.com <\/p>\n
You can contact us directly through the contact form, specifying the product you’re interested in. We’ll calculate shipping costs, and the quote won’t involve any purchase obligation. <\/p>\n
Shop with confidence. On NERO VENEZIANO, every purchase is completely secure thanks to the use of advanced technological and encryption systems (SSL). Your credit card data will be totally unreadable to third parties. The company doesn’t intercept or store customers’ credit card data. You can choose from various payment methods available on our site. <\/p>\n
Yes, you can cancel your order until it enters production. If you have any issues, you can contact us through the Contact form, and we’ll respond immediately. <\/p>\n
To recover it, click on the login section and below on “forgot password?” The system will ask you to enter the email address you used to register on the site, and within a few minutes, you’ll receive an email with the requested information. Note: the email might end up in your spam folder. <\/p>\n
If you can’t access your account, please follow these instructions:<\/p>\n
To change your account information, please go to “Your Account,” where you can change your personal information and view your orders.<\/p>\n
The invoice is sent directly to the shipping address you provided. The Electronic Invoice will be available in the reserved area of the Exchange System on the Revenue Agency’s web portal. If requesting Electronic Invoicing, please make sure to indicate the SDI code or PEC. <\/p>\n
Shipping costs vary by zone. You can simulate the shipping cost directly from your personal area in the “Orders” section. Shipping is free for orders over \u20ac100 in Italy, excluding Livigno, Venice, and Minor Islands.<\/strong><\/p>\n We handle production and shipping quickly. Unless there are issues, all orders received by 10:00 AM (with payment completed) are shipped the same day, otherwise the next business day (business days are Monday to Friday and DO NOT include Saturdays, Sundays, and holidays) with delivery within 24\/48 hours. Islands and remote areas may require 2 or more business days.<\/p>\n Delivery dates are indicative: our type of work doesn’t allow us to guarantee exact timing as potential production or delivery issues cannot be predicted.<\/p>\n Please note that deliveries are made by our partner couriers, so even if the goods are handed over to the carrier on time, delivery might be delayed due to shipping issues, delivery difficulties, force majeure (strikes, adverse weather conditions, holidays during transit), or because the shipping area isn’t served within standard times.<\/p>\n Based on your instructions, we’ll provide the courier with all necessary information.<\/p>\n Storage can be resolved in one of the following ways:<\/p>\n To request gift wrapping, you can contact us through the contact form. We’ll try, where possible, to accommodate your needs. <\/p>\n","protected":false},"excerpt":{"rendered":" How Do I Place an Order? In the desired product category, simply add the product to your cart with all its specifications selectable from the customization form. If you need multiple items with the same characteristics, you’ll need to create multiple orders, as quotes must be prepared for each individual graphic file. In the “Cart”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1774","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/pages\/1774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/comments?post=1774"}],"version-history":[{"count":0,"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/pages\/1774\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.neroveneziano.com\/en\/wp-json\/wp\/v2\/media?parent=1774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How Long Does Delivery Take?<\/h5>\n
Are Delivery Dates Guaranteed?<\/h5>\n
What Happens if My Order Isn’t Picked up and the Goods Go into Storage?<\/h5>\n
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Is it Possible to Request Gift Wrapping for the Item Being Ordered?<\/h5>\n